Programs

Terms & Conditions

REFUNDS:
No refunds will be given for non-attendance at group lessons due to minor illness or social commitments. A refund or credit may be offered if you have a valid medical reason which prevents you/your child from attending three or more classes in a row. In the case of illness, notice needs to be given before the time of your lesson. All notifications are to be done by emailing philipp@europetennisacademy.com

CANCELLATIONS:
Your private lesson has been reserved for you on the basis of receiving payment in full, therefore limiting availability for other enquiring players. Should you fail to advise your coach via email or SMS that you will be absent for a scheduled lesson, you may be billed for the full cost of the missed lesson.

ADVERSE WEATHER:
If lessons are weather affected, you will receive an email informing you of the reason. If you do not receive a message lessons will be conducted at the usual class time. We will use the contact information YOU have provided us with. The coaching team makes every effort for lessons to run as scheduled, therefore 30 minutes’ notice of cancellation is given IF possible. Europe Tennis reserves the right to offer make-up lessons at an alternative day/time to student’s usual classes and will be offered in the remaining free weeks at the end of the term. If students do not or are unable to attend they will be forfeited.